What Japanese language skills are necessary for foreign staff in nursing care settings? Key points for education that conveys "hospitality."

The unique challenges of the Japanese language used in the nursing care field: Compared to manufacturing and construction industries, the Japanese language used in nursing care has its own unique challenges. 1. Abundance of specialized terminology and abbreviations: In addition to specialized terminology specific to nursing care such as "transfer," "cleaning," and "bedsores," there are also katakana words such as "vitals" and "summary," and even the unique terminology of each facility.

What are the real reasons why foreign employees leave their jobs? There are unique reasons behind the early departure of foreign employees, beyond simply "difficulty with the work" or "dissatisfaction with salary." The biggest reason for leaving is the feeling of isolation and alienation due to the "language barrier," and the inability to communicate effectively in Japanese.

Why are "work instructions" not getting through to foreign staff? Foreign staff are indispensable in the food service and hospitality industries. However, many store managers face the challenge of "work instructions not getting through." Instructions like "Please clear the plates" or "Please put them in the refrigerator" are often ineffective.

The Current State of "Communication Problems" with Foreign Workers: In recent years, against the backdrop of labor shortages due to the declining birthrate and aging population, the number of companies accepting foreign workers as specified skilled workers or technical interns has increased rapidly. While these workers are expected to be diligent and hardworking, many workplaces are facing "communication problems."

Language barriers pose a "future risk" to businesses: decreased work efficiency and quality due to communication errors. As the acceptance of foreign workers increases, a major challenge companies face is communication errors due to language differences. The cause is not simply a lack of Japanese language proficiency, but rather "ambiguous instructions" and "differences in understanding levels."